Frequently Asked Questions

Here are the answers to common questions relating to Functional Health Coach products and services sold directly from this website.

What forms of payment do you accept?

All major credit and debit cards.

Is my payment secure?


Payments are processed by well-established and trusted payment processors.

Functional Health Coach never gets access to your secure payment details.

To learn more about our payment processor partners, please view our privacy policy.

When will I get my purchase?

Functional Health Coach digital products bought via this website are delivered instantly via a members page.

Physical products and services are delivered depending on various things. Please check your order confirmation email for more information on delivery of these items. Please allow several hours for the email to arrive after purchase before contacting support.

Anything you buy via a 3rd party website is out of our control, but we only work with trusted companies (such as Amazon), so you can be assured you're in good hands.

Why do I get a warning message when trying to download my item?

Your item may be too large for your virus scanner. Don't worry, it's safe.

Can I get a refund?

We offer at least a 30-Day Money Back Guarantee on all products.

There are no refunds after the 30 day period.

If you choose to get a refund on any product or service, you will lose access to it and all it's bonuses as soon as your refund is processed. You will still retain access to anything else in your members area not related to that purchase.

If you are requesting a refund due to technical difficulties, please contact us so we can sort it out for you.

If you bought the product or service from anywhere other than this website (including a physical book via Amazon) and you have an issue with it, please contact the vendor who sold it to you.

Please allow 7 days from your refund request for us to process it. The time it will take for the money to go back to your card may take longer depending on your bank. That is out of our control.

Do you have an affiliate program?

At the moment there is no affiliate program, but it is coming soon!

Can't find the answer to your question?

Please contact us via the contact page.


Nothing presented is medical advice. Implement anything you learn at your own risk. If in doubt, please consult a medical professional.